FREQUENTLY ASKED QUESTIONS

Welcome to our FAQ section, where we address your most common questions about our DNA Testing services. Browse through the questions below to find quick answers, and if you don't see what you're looking for, please reach out to us directly—we're here to assist you every step of the way!

  • You have three options for getting the sample taken: a local collector can come to you; or a DNA kit can be mailed to you. This will contain special cheek swabs known as “buccal swabs.” You take the swab and rub it gently inside your cheek to collect the sample. Afterward, you’ll place the swab in a special envelope included in the kit, which also contains return packaging.

  • Yes, completely. Your results will only be sent to whomever you specify. The packaging sent to your address is discreet, and your information will never be used for anything other than your DNA test and results.

  • Once the samples is collected and
    submitted to the lab, results generally are complete within 1-3 business days

  • Via email

  • Each party need a valid government issue picture ID

  • All services are 100% non-refundable

Medical Disclaimer

The Service and the Site do not offer medical advice or guarantees regarding health or safety. If you believe you are experiencing a medical emergency, contact your doctor, 911, or local emergency services immediately. Your use of the Service, the Site, and any information generated by them is at your own risk. We do not provide medical advice, diagnoses, treatment recommendations, or engage in the practice of medicine. The content and materials provided by the Stonecrest Mobile DNA Services on the Site are for informational purposes only and are not intended to replace professional medical advice, diagnosis, treatment, or public health information. Decisions regarding the need for medical services and the type of healthcare to be provided should be made by a physician or licensed healthcare provider. Always consult a physician or qualified healthcare provider with any questions about actual or potential medical conditions or symptoms you may be experiencing.

For any assistance or inquiries related to the above, please contact us at lateefah.stonecrestmobiledna.com